Vision LLMs · Patent pending

Read the documents OCR can't.

MACTAI uses Vision LLMs to extract structured data from handwritten MACT petitions, police accident-scene sketches, and the medical certificates and supporting documents that accompany every motor accident claim file. Built for motor insurers and their legal teams.

Book a pilot → See how it works
Real MACT petition — Jharkhand FORM-G
CLAIMANT · name + age
POST /v1/extractions · 200 OK · 2.4s
{
  "document_id": "MVClaim_99_2023",
  "tribunal": "Giridih · Jharkhand",
  "fields": {
    "claimant_name": {
      "value": "Mister Shah",
      "confidence": 0.98
    },
    "claimant_age": {
      "value": 55,
      "confidence": 0.96,
      "bbox": [128, 284, 412, 318]
    },
    "aadhaar_no": "5291 7971 6565",
    "vehicle_registration": {
      "value": "JH-09-AM-5920",
      "confidence": 0.97
    },
    "insurer": "Royal Sundaram",
    "date_of_accident": "2023-02-24"
  }
}
~150
fields per claim file
40×
throughput vs. manual entry
<24h
sample return SLA
DPDP
aligned · India residency
The problem

MACT claim files still run on paper.

A single motor accident claim file filed at a tribunal contains a handwritten petition, a police FIR and scene sketch, medical certificates in mixed scripts, and the vehicle and driving-licence copies. Somewhere downstream, a clerk retypes all of it into the insurer's core claims system.

It is slow, it is expensive, and it breaks whenever a petition deviates from the template the OCR vendor was trained on — which is every time, because every advocate's clerk hand-writes them differently.

We built MACTAI for the parts of this workflow that everyone has quietly given up on automating.

Tamil MACT petition with court stamp
Jharkhand MACT petition with claimant photo
Advocate notice with insurer inward stamp
What we do

Structured data from every document in a MACT claim file.

Scanned, faxed, photographed, or printed from a decade-old claims management system — we take the petition bundle you've got and return JSON your systems can use. No templates. No retraining when the next advocate's clerk writes in a different hand.

Tamil MACT petition
Core

MACT petitions

FORM-G applications, typed and handwritten. Approximately 150 fields across quantum claimed, heads of loss, dependents, vehicle, and policy.

SPOT SKETCH · P.S. BIRNI · 28.02.2023 N Rajdhanwar Main Rd from Suriya Bike · JH-12-N-7280 Swift · JH-09-AM-5920 POI · 12:30 AM
Sketch

Spot sketch

Hand-drawn scene sketches by the investigating officer. Vehicle labels, arrows, point of impact, road geometry.

FIR and document list page
Police

FIR & charge sheet

Station diary entries, IPC sections, witness statements. Regional-script registers parsed without a template.

Injury narrative with hospital reference
Medical

Injury & disability certs

Hospital records, discharge summaries, disability percentages, treatment bills — the evidence quantum is built on.

Multilingual

All major Indian languages — often more than one in a single petition.

Script-aware field binding. "DOB" next to "15/08/1982" is recognised as date of birth, even when the form prints it as "जन्म तिथि".

Why Vision LLMs, not OCR

Traditional OCR was built for typed text on clean backgrounds.

That is not what a MACT claim file looks like.

Our pipeline reads the petition the way a claims officer would. It follows arrows in the accident sketch. It handles cross-outs and margin notes. It knows that "DOB" next to "15/08/1982" means date of birth, even when the form prints it as "जन्म तिथि".

↳ This is what sits behind our patent filing.

OCR
DAT3 0F &1RTH: l5l08IL98Z
Template mismatch · 3 fields failed
MACTAI
date_of_birth: "1982-08-15"
Confidence 0.94 · source label: जन्म तिथि
FOLLOWS
Arrows · cross-outs · margin notes
HANDLES
Handwriting · stamps · signatures
RESOLVES
All major Indian languages
How it fits into your stack

Upload, drop into a watched folder, or call the API. We return JSON.

Confidence scores are attached to every field so your QC team knows where to look first.

MOST PICKED
DEPLOYMENT · 1

In your cloud.

We ship the platform into your AWS, Azure, or private data centre. Documents never leave your perimeter. This is what most of our enterprise customers pick.

VPC-isolated
Air-gapped option for regulated workloads
Your KMS, your logs, your perimeter
WORKS WITH
AWS Azure GCP On-prem
DEPLOYMENT · 2

Hosted by us.

Faster to start. We handle the infrastructure. Documents are processed and discarded — nothing is retained.

API keys in 10 minutes
No retention · no training on your data
Indian data residency by default
ACCESS
REST API Webhooks SFTP drop Web upload
Security and compliance

Your compliance team should not have to fight to approve us.

0
Document retention
Processing-only architecture. Nothing stored after handback.
DPDP
Act aligned
Data residency inside India for every Indian deployment.
SOC 2
Controls in progress
Full report expected within the current fiscal year.
100%
Audit logs
Every file processed, retained for the duration you require.
Who we work with

Live with a major Indian general insurer. Three-year MSA in progress.

Our first enterprise customer is a major Indian general insurer, live on a signed Purchase Order. The engagement started as a focused deployment and is rolling into a three-year Master Service Agreement.

If your team is spending clerk-hours retyping MACT petitions, we should talk.

LIVE ENGAGEMENT
Major Indian general insurer
STATUS
Signed PO
NEXT
3-year MSA
DEPLOYMENT
Customer cloud
SCOPE
MACT claim files
IN CONVERSATION
With several major Indian insurance companies.
About

The hard part is not the UI.

MACTAI is led by its two co-founders. We came at this problem from the engineering side, which is why the product looks the way it does: the hard part is not the UI — it is reading a MACT petition handwritten in mixed scripts and photocopied fourteen times.

THE TEAM
Madhava Madanapalli

Madhava Madanapalli

CO-FOUNDER

Madhava brings decades of insurance industry expertise to MACTAI. He previously served as Head of Insurance (India & Middle East) at Wipro and held senior leadership roles including VP & Sector Head at IBM Daksh, GM–Special Projects at Wipro Technologies, and AVP at Polaris. He began his career in insurance operations with Sedgwick Forbes Middle East and The New India Assurance Co. Ltd.

Rajesh Muppalla

Rajesh Muppalla

CO-FOUNDER

Rajesh is an experienced AI/ML entrepreneur and engineering leader. He co-founded Indix, which was acquired by Avalara in 2019, where he led the data platform for large-scale product intelligence. Post-acquisition, he served as Senior Director of Engineering at Avalara, focusing on AI-driven tax automation. Previously, he was a tech lead on GoCD at ThoughtWorks. Rajesh earned a Computer Science gold medal from Savitribai Phule Pune University.

Get in touch

Send us a sample. We'll return the structured output within a day.

If you have a sample file you would like us to run through the pipeline, send it over. One file or a batch — we'll treat it the same way.

Email contact@mactai.com +91 73495 69535